Full-time French Customer Care Representative (m/f)

Vertente Humana / Lisboa

Vertente Humana is currently recruiting French Customer Care Representative (m/f) for a renowned Multinacional Company located in Lisbon.

For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

Competent, friendly and efficient - that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers' first point of contact.


- Customer support for bookings, purchases, or goods;

- Assistance with concerns regarding payment transactions and questions about customer accounts;

- Technical Support for a number of pc-related issues;

- Professional management of changes, adjustments, complaints and any other customer concerns.


- Native level of written and verbal communication skills in French and good understanding of English (B1 Level);

- Good computer and internet skills;

- Excellent communication skills, interpersonal skills and team spirit;

- Flexibility and resilience;

-Experience in telephone customer service / call center environment (preferred).


- Refund of your initial flight (9 months after contract signature);

- Possibility to live in a room in a company-owned apartment in Lisbon (for applicants who relocate to Lisbon);

- Convenient office location in the center of Lisbon;

- Excellent opportunity in a leading multinational company;

- Long-term career opportunities and job security;

- Multi-awarded work environment;

- Investment in training and personal development;

- Private health insurance after 6 months of employment;

- Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

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Publicado em 22-03-2019
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